The Nikon iPhone remote app is now available from the app store. $19.99 US

Also is available in the Australian app store for $23.99. There is a lite version too, but I’m testing the full version.

More info here: http://www.ononesoftware.com/quick/2009/08/dslr/landing.php?utm_campaign=DSLRRemote_Email_0809&utm_medium=email&utm_source=QH_DSLRRemote_All

I love my iPhone 3g, and I am fabulous at looking after ALL my tech toys. When I move on to my next mobile or other gadget, the old one still looks like new and is usually given away to a very happy camper.

So, imagine my distress when I noticed my beautiful white iPhone had a crack! Shock! Horror!
Yes, I googled it and found that lots of people are having this problem. It’s mainly the white one it seems, but that could be because you don’t notice it on the black background?

Apple Forum has a huge discussion going on about it, but be warned, this link may disappear as they seem to be “cleaning up” and some forum discussion on this subject are vanishing. Just search for “iphone crack” if this occurs, please.

The good news is that I rang Apple and they are replacing the phone. Their concern that I had a “good customer experience” was a relief.

BUT FIRST I spoke to Allphones at Loganholme Shopping Centre, in Brisbane. A poor representative of the franchise informed me that I had no warranty cover for the crack. I assured her that I was aware of the problem being a world wide defect and that Apple were replacing the phones. She then offered to take my phone and send it away for repair. When I asked about a “loan phone”, she was negative. So I left – I had an awful feeling that my phone would vanish into the dark and I would be trying to run a business and communicate with my friends and family without my mobile forever after. Not a good thing when you’re paying top dollar for the “best” phone on the market and a “timeless = expensive” mobile plan.

I thought about it and went back to search the Apple website. Ignoring the troubleshooting section where they wanted me to choose from options which didn’t apply to me, I used the site map and found their contact numbers. Here it is
The techo transferred me to his supervisor and Karl was very helpful. He asked me to photograph the phone and email to him, which I did. I did inform him also that I was a photojournalist and may make my experience public. But yes, he was nice before that!

My new baby is on the way. When I receive it, I’m to send back the defective one. There’s a 10 day window where I can use the new phone, and ensure it is 100%, before I send in the other.
Downside is that $725 au is frozen on my credit card until they receive the old phone. Lucky I was a good girl and didn’t max out my credit card

There is usually a $49 au fee to replace a phone this way, but as I NEED my phone for business, Karl says they’re waiving that fee. Fingers crossed that happens – well, they DO have my credit card details, hey!